Please refrain from proceeding further without thoroughly reading and accepting the terms outlined below. By continuing, you acknowledge and accept these terms without exception. This constitutes a legally binding agreement between you, the student, and Visalia CPR. By continuing, you affirm that you understand all terms mentioned below and that you, as the "Student," are responsible for procuring your own BLS Student Manual prior to attending your scheduled class. Failure to do so will result in your inability to participate in the class, and your payment and seat will be forfeited. The Book Policy is applicable solely to attendees of the BLS Provider or BLS Provider Renewal in-person classes. If your class was completed online or if you are enrolled in any Heartsaver class, this policy does not apply. If you have any uncertainties, please contact us promptly at (559) 372-6814 before proceeding with your registration for a quicker response.
It is possible to secure your seat by paying a non-refundable deposit. Nevertheless, upon arrival, the remaining balance must be settled in cash, using the exact amount, with no exceptions. Tardiness or failure to attend will result in the forfeiture of your deposit.
Please be advised that Visalia CPR does not provide refunds, and all sales are final. Class enrollment is managed on a first-come, first-served basis, and spaces are limited. Absence from a class for which you are registered means your spot cannot be reassigned to another prospective student. However, rescheduling is permitted provided you contact us at least 48 hours before your scheduled class. A $5 fee applies for rescheduling, and this fee is only applicable if you contact us within the 48-hour timeframe. (Business hours are Monday to Friday, 9:00 a.m. to 3:00 p.m. Saturdays, Sundays, and holidays are not considered business hours.) If you register less than 48 hours before your start time, you waive your right to reschedule. Failure to notify us at least 48 hours in advance will result in the forfeiture of any payments made.
This policy is in place because instructors are compensated per student, regardless of attendance. To illustrate, if you purchase a movie ticket but do not attend, you cannot reschedule for a different day without incurring a new cost. We appreciate your understanding and agreement with our policy. For those who wish to attend a class without prior registration ("walk-ins"), please note the following conditions:
1. Arrive 30 minutes prior to the start time. 2. Payment must be made in cash, with exact change. 3. There is an additional $4 fee for in-person payment.
Walk-ins will be accommodated on a first-come, first-served basis, subject to availability. Please be aware that space is very limited, and advance calls will not secure a spot.
If you notify us 48 hours prior to your start time, you have 30 days from your originally scheduled class to register for a different session. Failure to attend your scheduled class without appropriate notice will result in forfeiture of all funds. Ensure that you are available to attend on your scheduled date. Visalia CPR is not liable for registrations for incorrect classes. If you realize that you have signed up for the wrong class and notify us within 48 hours, we will, subject to availability, facilitate a switch to the appropriate class. You will be responsible for any difference in fees.
Note that Visalia CPR does not provide reminder calls, texts, or emails. It is your responsibility to remember your class schedule. If a duplicate payment is made, you must immediately call, text, and email us within 5 minutes of registration to resolve the issue. There is a $15 reversal fee. Delays in notification will result in no refund or reversal.
We reserve the right to refuse service at our discretion.
Should you register for an incorrect class where the preferable class is priced higher, no refund will be issued, and rescheduling policies will apply based on class availability.
If you arrive for your skills session without a valid Certificate of Completion from the American Heart Association, or without completing Part 1 online, you will be deemed unprepared and will not receive a refund. A new class must be purchased under these circumstances.
Thank you for your compliance with these regulations. We encourage early registration as class schedules are subject to change without notice, and enrollment is limited.